Bedford Virginia Emergency Communications Center

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02/20/2025

Building Trust on Both Sides of the Console (LEO and Dispatch) **click here to sign up**

100 seats available

Date: 5/14/2025
Time: 9am-5pm
Location: 4671 Forest Rd, Bedford, VA 24523 (Cedar Oaks Farm)
Lunch is provided

“This session is dedicated to cultivating strong relationships with team members who work on the other side of the radio. Even though we are part of the same team, our goals might vary during work, posing communication challenges. The session delves into three key aspects of establishing trust and efficient communication. By applying these techniques, you can nurture effective and fruitful relationships with your remote colleagues. This course provides an opportunity for both communications and field responders to increase their understanding of each other’s roles. ”

Trainer: Halcyon
Company: Under the Headset

02/20/2025

The Effective Trainer: Strategies for Adult Learning Success (Dispatch only) **click here to sign up**

80 seats available

Date: 5/13/2025
Time: 9am-5pm

Location: 4671 Forest Rd, Bedford, VA 24523 (Cedar Oaks Farm)
Lunch is provided

“This course aims to refresh and empower current and future trainers, emphasizing their crucial role in setting standards and guiding departments. Covering topics such as how to space training and the effects of stress on learning, we will explore effective strategies rooted in the science of adult learning. Balancing the demands of a high-stress work environment with the complexities of adult learning, the course will equip trainers to meet both learner needs and the objectives of a successful training program.”

Trainer: Halcyon
Company: Under the Headset

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